Privacy Policy

Last Updated: Nov - 2025

This Privacy Policy describes how AirExLynk International Courier (“we”, “our”, or “us”) collects, uses, and protects the personal information of individuals who use our services or visit our website.

1. Information We Collect

   We may collect the following types of information

   Personal Information:

   Full Name, Phone Number, Email Address, Pickup & Delivery Address, Shipment Details & Supporting Documents, Technical Information (if using website), IP address, Device/Browser information, Website usage behavior, Communication & Service Data Chat messages Call records Service preferences

2. Information We Collect

   We may collect the following types of information:

   • Arrange and deliver your courier shipments
   • Provide customer support and shipment tracking
   • Share service-related alerts and updates
   • Improve our services and customer experience
   • Comply with customs, tax, aviation, and legal requirements
   • We do not sell, rent, or misuse your personal information.

3. Sharing of Information

   We share information only when necessary and only with:

   • Courier and Logistics Partners to transport your shipment
   • Customs and Government Authorities for legal clearance
   • Payment & Notification Service Providers (if applicable)
   • All information shared is handled securely and used solely for completing your shipment.

4. Data Security

   • We use reasonable security measures to safeguard your information.
   • However, while we strive to protect your data, no method of transmission or storage can be guaranteed 100% secure.

5. Cookies & Tracking (Applicable If Website Uses Cookies)

   • We may use cookies to improve user experience and website performance.
   • You can disable cookies anytime in your browser settings.

6. Your Rights

   You have the right to:

   • Request access to your personal data
   • Request correction or updates
   • Request deletion (where legally applicable)
   • Opt-out of promotional communication
   • To exercise these rights, contact us using the details below.

7. Updates to This Policy

   • We may update this Privacy Policy from time to time. Any changes will be posted with an updated revision date.

8. Contact Us

   For questions or privacy requests, please contact:

   • We may update this Privacy Policy from time to time. Any changes will be posted with an updated revision date.

   AirExLynk International Courier

   41, 5th St, Ganesh Nagar, Puzhuthivakkam, Madipakkam,

   Chennai, Tamil Nadu 600091.

   +91 86104 59975 airexlynk2025@gmail.com